As one of the leading communications companies in the industry, Securus Technologies provides communication platforms for correctional institutions, law enforcement agencies, and safety enterprises. The company currently serves over 3,400 clients and more than 1,200,000 inmates and their families.
The Securus platform works well with iPhones, Androids, tablets, and regular landline configurations. Calling plans include prepaid plans, direct billing plans, collect plans, and inmate debit plans where the inmate pays the bill himself. The video calling plan is very popular as the callers can see each other during the call. A webcam setup is required for that plan. A Jail Voicemail plan, email, and a special money transfer plan are all available too.
The capability of providing easy connections from inmate to family has created a paradigm shift in the inmate-family relationship, as frequent communications open up new doors in the family dynamic. Overall, the program is well-received in all of the institutions where it is installed.
A competitor of Securus, GTL, has recently begun to disseminate completely false claims which attempt to paint Securus as an inefficient and spurious provider of these services. GTL claims that their prices and services are much more superior than those of Severus. Nothing could be further from the truth, but GTL persisted. The false information and radical dribble coming from GTL seem to have originated in the Wonder Book of Dr. Crazyhead, so Securus decided to pull the plug and set things right again.
Securus put out a public challenge where is was suggested that each company put forth all of their data and metrics and secure the services of a disinterested third party entity to judge the value of each. As soon as the information about the challenge was in the public domain, the silence coming from GTL was evident. Nothing was heard from them for a few weeks when suddenly a memo was received from GTL politely declining to take part in the challenge. The proof is in the pudding, and from the standpoint of Securus, the pudding tasted very good.