Securus Technologies, Raising the Bar with New Product Offerings

Securus Technologies was recently featured on the news in a story by NBC in Miami. The story showcased Robert Johnson, a former corrections officer on a mission. He’s an advocate for new technology that’s been introduced by JPay, a company that’s recently been acquired by Securus. The company normally specializes in financial services, such as money transfers, funding inmate accounts, and the like. Wireless containment systems are new technology that’s been developed to stop contraband cell phone use in the correctional facilities. JPay has also recently introduced tablet computers that are available to inmates. They feature educational software and limited entertainment.


The use of contraband wireless devices is a growing problem in these institutions. They’re typically brought in by visitors, arrive in packages to inmates, or even given to inmates by employees. New technology has even captured cell phones being dropped into the jail yards by drones.


The threat that these devices pose is that inmates are able to get in touch with the outside world, unmonitored. Johnson himself was shot six times simply for doing his job; confiscating a package that was valued at over $50,000. A former inmate went to Johnson’s home and shot him. While Johnson kept his wife safe, he lives with pain as a result of the attack. Ever since the incident, he’s advocated for the installation of WCS in all facilities. Working alongside Securus, they hope to pass legislation to make the systems mandatory in all facilities. Thus far, the devices have been highly successful, blocking what’s been estimated at over one billion attempts from illegal devices.


Securus Technologies, the parent company, is over 30 years old. The company is based in Texas and serves several thousand facilities across the country and over 1.2 million inmates. Most known for telephone services, the company has been expanding their product line over the years. Video visitation, messaging, commissary items, and even financial services are among the diverse product offerings available to the inmates and their families. Internal products include video and communications monitoring, management software, booking systems, and much more.


Recently Securus earned an “A+” rating from the Better Business Bureau and became an accredited business. The company has also managed to increase its customer satisfaction ratings to over 95 percent, which is an impressive achievement for nearly any company. Resolving nearly all concerns in a single customer service contact, the company continues to march forward doing what it does best; connecting inmates with their loved ones and making customers their top priority.


Securus takes fight against contraband phones to the mat

Securus Technologies, one of the country’s premier inmate communications providers, has recently unveiled a much anticipated tool in the fight against the proliferation of illicit cell phones in the nation’s prison system. Known as the Wireless Communications System, the apparatus is proven to be able to intercept 100-percent of illegal phone calls in any institution where it is deployed. The device also allows corrections officers to locate any illicit cell phone with pinpoint accuracy, bringing the rate of illegal phone confiscations during random cell searches down to nearly zero in the institutions where the system has been installed. This indicates that the number of illegal cell phones being operated by inmates in those institutions has been dropped to almost nothing.



Serious tools for a serious problem


The Wireless Containment System has its roots in technology that was developed for use on the battlefields of Iraq and Afghanistan. There, a system known as Stingray was developed in order to intercept all enemy communications over cellulars networks. The device worked by tricking all phones within its operation range into thinking that they were connecting to the network’s nearest relay tower, when, in fact, they were connecting to the Stingray device. The device gave the operator the ability to either block the call outright or send it through to the tower undetected, enabling the operator to listen in and record the entire phone call.


The civilian version is much less powerful, giving it an operating radius of approximately the size of the prison grounds. One of the major obstacles in adopting the technology was the need to prove to the FCC that the device would not interfere with legitimate cellular communications. Some detractors of the system point out that this issue has not yet been fully solved. People living in immediate proximity to prisons where the Wireless Containment System are deployed may not be able to place cell phone calls normally.


However, enough of the kinks have been worked out that they system has been approved for use in some of the country’s more remote locations. Securus believes that the system will be perfected sometime within the next year, opening the door to widespread deployment, possibly in all of the nation’s jails and prisons.


This powerful cell phone detection and interdiction suite has demonstrated a 100-percent effectiveness rate in prisons where it has been installed, leading to all unauthorized cellular calls being placed within the prison to being intercepted and blocked.


This is good news for the nation’s penal facilities, which have been beset by the proliferation of illicit cell phones. With the Wireless Containment system becoming widely available, this serious threat to the safety of institutions and the public may soon be a concern of the past.


Securus Technologies, Inc. to Acquire JPay Inc.

Securus Technologies is a leading technology solutions provider with more than three decades of experience in the inmate industry. For all that time, Securus Technologies has always achieved their better business solutions by meeting the technology demands in the inmate industry. This is the reason why the company has developed an upward trend when it comes to achievements and access solutions. For those who seek to activate a working solution for their independent candidates, no one could amass a working benefit for those who want to accelerate an independent business capability. Securus Technologies has always provided the most sophisticated business solution in technology that is aimed at generating the best business solution. Modernizing the inmate experience has been the number one priority for Securus Technologies. This is the reason why the company is keeping up with the latest technology trends to overturn the inmate experience.


JPay Company is one of the most sophisticated and trusted companies that deal in business in the inmate industry. JPay has always achieved their better business reviews by advancing in better achievements for those who seek activated business solutions. If we don’t work towards becoming part of the business solution to the inmate industry, JPay Company is always at the forefront to enable the industry get the digitized payments. For this reason, we are looking for better ways of assimilating the business solutions for those who seek achieved business capabilities.


Securus Technologies has admired the services JPay Company issues in the inmate industry. This is the reason why they bid to acquire JPay in a manner that depicts their greatest interest in the services offered by JPay Company. For JPay Company, they have been looking forward to becoming part of a larger company that sustains their business growth. Securus Technologies estimates to become one of the fastest growing companies in the country.


Securus Technologies Mows Down The Adversary

As one of the leading communications companies in the industry, Securus Technologies provides communication platforms for correctional institutions, law enforcement agencies, and safety enterprises. The company currently serves over 3,400 clients and more than 1,200,000 inmates and their families.


The Securus platform works well with iPhones, Androids, tablets, and regular landline configurations. Calling plans include prepaid plans, direct billing plans, collect plans, and inmate debit plans where the inmate pays the bill himself. The video calling plan is very popular as the callers can see each other during the call. A webcam setup is required for that plan. A Jail Voicemail plan, email, and a special money transfer plan are all available too.


The capability of providing easy connections from inmate to family has created a paradigm shift in the inmate-family relationship, as frequent communications open up new doors in the family dynamic. Overall, the program is well-received in all of the institutions where it is installed.


A competitor of Securus, GTL, has recently begun to disseminate completely false claims which attempt to paint Securus as an inefficient and spurious provider of these services. GTL claims that their prices and services are much more superior than those of Severus. Nothing could be further from the truth, but GTL persisted. The false information and radical dribble coming from GTL seem to have originated in the Wonder Book of Dr. Crazyhead, so Securus decided to pull the plug and set things right again.


Securus put out a public challenge where is was suggested that each company put forth all of their data and metrics and secure the services of a disinterested third party entity to judge the value of each. As soon as the information about the challenge was in the public domain, the silence coming from GTL was evident. Nothing was heard from them for a few weeks when suddenly a memo was received from GTL politely declining to take part in the challenge. The proof is in the pudding, and from the standpoint of Securus, the pudding tasted very good.